Set a specific price, discount or shipping fee for a customer group that only they can see. Create volume-based pricing for contract customers.
Receive payments instantly. Options include Paypal, Credit Card, Direct Debit, a company account and many others. 24-hour ordering convenience.
Increase awareness of your entire catalogue, provide better product information and real-time inventory status.
Moving your order processes online is an investment in the future. A future where online automation and customer self-service is deeply integrated into all business processes.
‘95% of B2B buyers claim they will make a purchase in an end-to-end, digital self-serve model, with the vast majority very comfortable spending $50K or more online.’ McKinsey & Company. A Drive-to-Web strategy involves both business processes re-engineering and improving the customer experience by providing a seamless online sales journey. It is not just about short-term return on investment but about driving business growth now and future-proofing.
ComCloud can start you off with a stand-alone platform which facilitates automation of the ordering process through customer self-service. The platform gives your business the ability to set custom pricing, discounts, and volume-based pricing for individual customer groups. Receive instant payments from customers via credit card, Paypal or direct debit.
This stage would involve systems integration with your in-house ERP and CRM systems for order data, customer data, product and price data etc.Integrate your internal systems with your store via an API for maximum automation and internal efficiencies in your business. Free up time for your staff to focus their time on revenue generating activities.
The next stage could be to expand the platform to support secured, distributed order registration for your sales reps. This would be ideal for businesses with travelling sales reps, or to ensure continuity planning for working from home. This would also have the potential to dramatically reduce training times, reduce errors and ensure operability through disaster recovery scenarios.
Digital commerce is achieved through integration between your data sources, your business, and your customers. ComCloud are your partners in helping bring this all together in one robust, professional and easy-to-use platform to support your commerce needs.